Training needs analysis

One to one interviews
Paper based surveys
Web based surveys
Collation of survey results
Interpretation of survey results
Definition of training needs

Formulation of training strategy

Analysis of training needs
Analysis of other relevant factors e.g. geographical location
Selection of delivery mechanism e.g. instructor-led, technology-based
Preparation of project plan

Preparation for training

Selection and support of training designer(s), trainer(s), floorwalker(s)
Bespoke courseware preparation
Training system preparation
Testing of courseware on training system
Venue and equipment booking
Provision of pre-training information to delegates

Training delivery

Provision of trainers
Provision of support staff for technology based training
Provision of floorwalkers

Post training evaluation

One to one interviews
Paper based surveys
Web based surveys
Collation of survey results
Interpretation of survey results